Shipping is a flat rate of $8.00 please allow 2-5 business days to receive your tracking and confirmation number if you do not receive it by the 6th day please feel free to contact us all contact information is located on our contact us page. Shipping time may defer for custom items such as collections and thigh high boots.
We do ship internationally however it will not be covered by insurance at our cost. If you would like to purchase insurance please email us at firstname.lastname@example.org asap after placing your order. Also tracking info will be provided but limited please notify us and contact your mail carrier right away if you have any issues.
No Cash Refunds. Exchange Only. Within 7 business days of purchased date Merchandise must be in its original form, tags still attached hasn't been worn or use.
RETURNS DURING PANDEMIC
UNFORTUNATELY DURING THIS TIME WE ARE MAKING ALL SALES FINALE WE WILL NOT BE ACCEPTING ANY EXCHANGES. FOR YOURS AND THE COMPANY SAFETY WE ARE TAKING COVID REALLY SERIOUSLY SO PLEASE ORDER BASIC OFF PRODUCT DESCRIPTION! THANK YOU.
Please send returning items to:
1001 E W.T. HARRIS BLVD
CHARLOTTE, NC 28213